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gold standard belize btb south water adv



Belize is responding to the pandemic aggressively and taking a leading role in Central America to care for the health, safety and well being of our employees and visitors.  

In order to offer the highest measures of safety during these unprecedented times, we have appointed a Health and Safety Officer who will be responsible for the execution of our government approved guidelines and implementation processes. He facilitates mandatory professional training workshops for all employees and will conduct on-going oversight throughout our regular days of business.

Our professional guides and drivers practice safe distancing, enhanced cleaning, disinfection and hygiene, and always wear masks.  You can be assured of a safe and secure adventure from start to finish. 


Our Health and Safety Commitment

  • Health and safety officer on duty

  • Wellness and temperature checks for all guides at the beginning and end of every tour

  • Detailed COVID-19 sanitation protocol training workshops for all employees

  • COVID-19 training manual for department heads and staff

  • Cleaning and Disinfecting with emphasis on all high touch surfaces

  • Hand sanitizer and masks provided on every tour

  • Adequate physical distancing on all tours including on our boats

  • All vehicles shall be disinfected properly after passengers disembark and before new riders embark 

  • Check - Ins, tour and activity scheduling, and check outs will be personalized                                                                                                              

  • Private Transfers, Tours and Activities always available



South Water Adventures is a Gold Standard Certified Tour Operator

  • The Belize Tourism Board has launched the “Tourism Gold Standard” Recognition Program for hotels in the country. This 9-point program seeks to enhance the tourism industry’s health and safety standards by adapting new behaviours and procedures to ensure both employees and travelers are confident in the cleanliness and safety of Belize’s tourism product.

  • To be a part of the Gold Standard Certification, we have the following in place:

  • Appointing a “Gold Standard Program Manager” to implement protocols and ensure compliance

  • Daily health and temperature checks for guests and employees

  • Social distancing and the use of face masks while in public spaces

  • Enhanced room cleaning and increase sanitization of public spaces and high touch surfaces;

  • Designated ‘Isolation/Quarantine rooms’ for suspected Covid-19 cases and action plans for handling suspected employees or guests.

  • Establishing a clear & consistent communication for frequent feedback with employees and guests; relating to the protocols and their impact

  • Hand sanitizing stations across the property

  • Online check-in/out, contactless payment systems, and automated ordering/booking systems

  • Training staff to ensure they are prepared to manage and implement the new protocols based on their role/s



  • Book travel to Belize using approved accommodations. The Lodge at Chaa Creek is an approved Belize Gold Standards approved accommodation

  • Register on Belize Health App, travelers will be provided with a unique number. The Belize Health App is required to enter Belize and will be available for download on Google Play and in the Apple App Store. You can download the App at any time prior to your trip to Belize, but should enter your personal information within 72 hours of your arrival in Belize

  • Fill in and submit the visitor application. Click here to view visitor classification and entry requirements.

  • Take COVID-19 PCR test within 72 hours of travel. All passengers without proof of a negative PCR Test will have to undergo a mandatory rapid test once in Belize. The rapid test is at a cost to the vistor, priced at USD $50

  • Follow all protocols of airlines and airport in originating city


Arrival in Belize

  • Disembark plane and proceed to health screening

  • Sanitize shoes and pass thermal imaging cameras. Temperature must be less than 100* to proceed

  • Verify information on the Belize health app

  • Verify certified COVID-19 PCR test results. If your test result is positive, health officials will isolate you and you will be transferred to an approved quarantine facility for a minimum of 14-days, at your own expense.


Your stay in Belize:

  • Arrival at BTB Gold Standards approved hotel

  • Face masks are mandatory in all public spaces

  • Belize health app will check in daily (by Unique and Geo ping)

  • If you're interested in exploring Belize and the destination you're traveling to, you wont be able to do it on your own. However, tours can be arranged through a recognized Gold Standard Tour Operator

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